At SmartFeet, we understand that sometimes things just don’t work out. You can return any product within 7 days of receiving it. To initiate a return, please contact our customer service team with your order number and reason for return. The item must be in its original condition, unworn, and with all original tags and packaging. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect. Once your return is received and approved, we will process your request promptly.