We want you to be completely satisfied with your purchase from SmartFeet. If you are not happy with your order, you can request a refund within 7 days of receiving your product. To be eligible for a refund, the item must be unused, in the same condition as you received it, and in its original packaging. Once we receive and inspect your returned item, we’ll notify you about the status of your refund. Approved refunds will be processed within 3-7 business days, and the amount will be credited back to your original method of payment.